About Us
Our mission
our vision is simple: to become the premier online hardware seller by providing an unparalleled selection of the very best hardware material such as countersink drill bit, drill bits, hole saw, milling cutter, pcb drill, router bit, step drill, twist drill bit and so on an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectations.
For us, the customer is always king. Our total commitment to customers empowers us to work closely together with every customer. When you buy from us, the sale is not complete when we ship your order, it is complete when you are totally satisfied.
Affordable shipping options exist for every customer. Free Shipping is provided to certain countries. Just shop, receive and enjoy your order in style.
Customer protection
Enjoy comprehensive warranties including a 45 day no-questions-asked money back guarantee. Most items are also covered by our one year repair and replacement policy.
Exceptional customer service
We take your satisfaction seriously. We provide a professional, dedicated service for every single customer regardless of order size. Our Support Center replies to your support tickets quickly, while our class-leading Live Chat and 24 hour telephone services offer real-time support whenever you need it.
We do wholesale and retail business at the same time.